Simmons Builders Merchants
Customer Feedback

 

Business Questionnaire

 

 

 

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Customer Feedback page

Q1How many employees / regular subcontractors do you have?
 
1
2 – 4
5 – 10
11 – 20
Over 20
Q2What are your company's main areas of expertise?
 
General Building
Joinery
Brick and Blockwork
Plastering
Roofing
Groundworking
Electrical
Other (please state)
Q3What is your average monthly expenditure on building materials?
 
£250
£250 – £500
£500 – £10000
£1500 – £2500
£2500 – £5000
Over £5000
Q4We would like to know how happy you are with us. Please score us out of 10 on the items below, where 10 equals extremely happy and 1 equals extremely unhappy
 
Opening Hours
Access to Simmons
Parking and Loading
Layout of Site
Layout of main display and Counter area
Speed of service in yard
Speed of service at counter
Technical advice and product knowledge
Attitude of staff
Stock availability
Q5Please choose the 3 most important things to you as a customer.
 
First
Second
Third
Q6How would you rate our service overall?
 
Very Good
Good
Satisfactory
Bad
Very Bad
Q7How did you find out about us?
 
  Any other comments
 
* Name:
Telephone:
* E-mail
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